Kolkata Guesthouse, Guest house in India, South Kolkata Guest house, Guest house in gariahat

Terms & Conditions


Detailed description of goods and/or services
The Eldorado Guest House in Kolkata, is a business in the Hospitality industry that markets accommodation in a Guest House and B&B. The Eldorado Guest House will not act as an agent to prospective guests for any other services to be rendered by a third party.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within two days and reservation confirmed by way of email or phone.

Return and Refunds policy
The provision of goods and services by The Eldorado Guest House is subject to availability. In cases of unavailability, The Eldorado Guest House will inform the client within 3 days. Refunds in terms of the “deposit and cancellation policies” will only take place after formal confirmation of the validity of the original transaction by both initiating and the receiving bank authorities.

Deposit and Cancellation policies
A deposit of 50% on reservation.

If cancelled: 0-7 days prior to arrival, forfeit 100% of deposit; 8-14 days prior to arrival, forfeit 75% of deposit; 15-21 days prior to arrival, forfeit 50% of deposit; 21+ days prior to arrival, forfeit 30% of deposit.

Customer privacy policy
The Eldorado Guest House shall take all reasonable steps to protect the personal information of users.

Payment options accepted
Payment may be made by cash or bank draft in favour of  "Eldorado Guest House Pvt. Ltd." bank account, the details of which will be provided on request

Variationn The Eldorado Guest House may, in its sole discretion, change this agreement or any part thereof at any time without notice.